Support Services
- Support & Services at AUT
- Clubs and Services of Interest
- Sports & Entertainment
- Links of Interest
- Grievance Procedure
Support & Services at AUT
AUT International Student Centre - Information sessions to help you plan for further study at AUT. 56 Wakefield St, Corner of St Paul & Wakefield St, City Central
AUT Health & Counselling - Doctors, nurses and counselling. To make an appointment call 09-921-9992 or speak to AUT IH reception.
Speak English during lunchtime – join other students at AUT International House during the lunch hour to speak only in English during this time.
AUT Student Learning Centre/Learning Lab – Watch a DVD or listen to a CD. This facility is especially designed for you to get more practise and study of English. It is in the AUT library. The opening hours are Monday-Thursday 8.00am-10.00pm. Friday 8.00am-8.00pm and Saturday and Sunday 10.00-6.00pm. Makes learning fun!
Korean Students Association – to promote Korean culture at AUT and provide an environment for students to interact and socialize. Organised social events.
Email: eldrickwoo@hanmail.net or webmaster@autkorea.com
Muslim Students Association – to promote unity and support among Muslim students at AUT.
Email: tayyabakhan@email.com.
Taiwanese and New Zealand Students Association (TANSA) – to help students to integrate into NZ life as well as maintaining and creating new links with other students on campus. Email: susanchen@yahoo.com.
AUT Chinese Student Association – to help the Chinese speaking students fit in with New Zealand society through organising fun activities, cultural performances, academic workshops and community volunteering work.
Email: info@aut.ac.nz
Website: www.autcsa.co.nz
AUSM – Auckland Student Movement. Located on Level 2 of the Hikuwai Building (not far from the library). They handle lost and found property and you can buy phone cards and discounted bus and train tickets. You can also load money onto your Internet, photocopy or printing accounts.
Accommodation is available at the AUSM lodge for students who like snow and mountains. It is located in national park, at the foot of Mt Ruapehu. Contact AUSM on 921 9805 for bookings or visit their office for more information.
AUT Sport & Fitness Centre – available to all students. Fully equipped modern gym. Level 1, Hikuwai Building (near the library). Visit to get information about cost and classes.
Clubs and Services of Interest
The Japan Foundation – www.jpf.go.jp
NZ China Friendship Society - Live news, organized events, cultural information, English language help. www.nzchinasociety.org.nz
Lifeline - Phone Counselling Service 24 hours. Call: 09-522-2999
Chinese Life Line – phone counselling service for Chinese speaking students. Call 09-522-2088
Vietnamese Students Association – www.vn-students-nz.com
Arab Muslim students - Kiwi Culture and Muslim Arab Culture information www.nzgulf.com
Citizens Advice Bureau - For free information, advice and advocacy. Open Monday – Friday 11.00am – 5.00pm. Level 12, Wollongong House, 155 Queen Street, Auckland Ph 09-309-3478
Gambling Problem - Call: 0800 862 342
Sports & Entertainment
Planet FM 104.6 – Community Radio station with various shows in 46 languages. For information on listing go to www.104.6planetfm.org.nz
City Dance at 260 Queen street (above McDonalds) has classes in jazz, salsa, hip-hop, Brazilian and many others. $11 for each class (1 hour) or $100 for 10 classes. www.citydance.co.nz or email info@citydance.co.nz
SailNZ Sailing School. Beginners lessons, visitor and casual sailing. Ph 359 5987 or see www.sailingnz.co.nz
Auckland Adventures Limited – see student notice boards for information on a variety of adventure activities or visit www.acb.co.nz
Parks, beaches, walkways and more information about outdoor activities see www.akcity.govt.nz
Combined Martial Arts Club – Self-defence classes at student prices, Qualified, professional instructors. Email: alan.danielson@paradise.net.nz
Links of Interest
For further information about AUT, International House and Auckland, see the following websites:
Auckland University of Technology - www.aut.ac.nz
International House World Organisation - www.ihworld.com
New Zealand Immigration Service - www.immigration.govt.nz
New Zealand News and Information - www.nzoom.co.nz
Auckland Adventures company - www.acb.co.nz
Discover Auckland - www.aucklandnz.com
Pure New Zealand - www.purenz.com
Grievance Procedure
- If you have problems with your course, accommodation or your classes, you can speak to the person responsible (your teacher, the Accommodation Co-ordinator or reception).
- If the problem is still not solved, the Head of School at AUT International House can deal with it.
- If you are still unhappy, you need to write to:
The Deputy Vice Chancellor
Professor Rob Allen
Office of the Deputy Vice Chancellor
Auckland University of Technology
Private Bag 92006
Auckland 1020
with details of the complaint. The student union. AuSM, can help you with this.
- If the problem has still not been solved, you can write to the International Education Appeal Authority: info.ieaa@minedu.govt.nz